Privacy Policy

Effective Date: April 22, 2025

M-Team LLC (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, mobile applications, or other services.

Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Address
Email Address
Phone Number
Payment Information
Identification or business documents (if required for shipments)

b. Logistics and Shipment Data

Pickup and delivery addresses
Package content descriptions (if provided)
Tracking information
Customer service communications

c. Technical Information

IP address
Browser type and version
Device identifiers
Usage and interaction data

How We Use Your Information

We use your information to:

Provide, manage, and improve our logistics services
Process shipments and payments
Communicate with you about your shipments, services, or inquiries
Ensure security, compliance, and fraud prevention
Send updates, promotions, and service-related notifications (where permitted)
Analyze and enhance service performance

How We Share Your Information

We do not sell your personal information. We may share your information with:

Authorized service prviders and subcontractors to fulfill logistics services
Payment processing providers
Government authorities or law enforcement as required by law
Business partners for joint service offerings (with your consent)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Data Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain data processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at www.mteamllc.org.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, track usage, and collect analytics data. You can manage your preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

M-Team LLC
Email: amubarak@mteamllc.org
Phone: 815-980-9906
Address: 4748 Landau Pl Rockford, Il 61114